Effective Date:06/06/2026

At ECHSIndia.com, we strive to provide reliable healthcare facilitation and consultation support services. This Refund & Cancellation Policy explains the conditions under which refunds may be granted.

1. Nature of Service

ECHSIndia.com acts as a healthcare facilitation platform that assists users in:

* Connecting with doctors and specialists

* Booking consultations

* Locating hospitals and healthcare facilities

* Facilitating healthcare-related enquiries

The registration fee or consultation facilitation fee is charged for providing these services and administrative support.

2. Registration Fee

Any registration fee paid through ECHSIndia.com is considered a service fee for processing, coordination, and facilitation activities.

3. Cancellation by User

Users may request cancellation before the consultation appointment is confirmed.

If cancellation is requested before confirmation, ECHSIndia.com may, at its sole discretion, provide a full or partial refund after deducting applicable processing charges.

4. Refund Eligibility

Refunds may be considered in the following situations:

* Payment deducted multiple times due to technical error.

* Consultation could not be arranged due to reasons attributable to ECHSIndia.com.

* Service was not initiated after successful payment.

* Appointment could not be scheduled within a reasonable time despite payment.

5. Non-Refundable Situations

No refund shall be provided in the following cases:

* Consultation has already been scheduled.

* Consultation has been completed.

* User fails to attend the appointment.

* User provides incorrect contact information.

* User changes their mind after service processing has begun.

* Delays caused by hospitals, doctors, or third-party healthcare providers beyond our control.

6. Doctor and Hospital Availability

ECHSIndia.com does not guarantee the availability of any specific doctor, hospital, specialist, or treatment facility.

Changes in doctor schedules, hospital policies, or appointment availability shall not automatically qualify for a refund.

7. Processing Time

Approved refunds shall be processed within 7 to 15 business days through the original payment method whenever possible.

Actual credit timelines may depend on the user's bank or payment provider.

8. Refund Request Procedure

To request a refund, users must contact us with:

* Full Name

* Registered Mobile Number

* Payment Receipt or Transaction ID

* Reason for Refund Request

Refund requests may be submitted through:

Phone: +91-9034796347

Email: echscare@gmail.com

9. Right to Review

ECHSIndia.com reserves the right to investigate and review all refund requests before approval.

The decision of ECHSIndia.com regarding refund eligibility shall be final and binding, subject to applicable laws.

10. Contact Information

For refund-related queries, please contact:

ECHSIndia.com

Phone: +91-9034796347

Email:echscare@gmail.com

Website: https://echsindia.com